Get Online Week is a national campaign led by the Good Things Foundation, the UK’s leading digital inclusion charity. Since 2007, this annual event has helped people across the country discover how being online can improve their lives.
Now in its 19th year, Get Online Week 2026 runs from 19 to 25 October. This year’s Get Online Week campaign highlights a simple but powerful message: “Can’t get online, can’t get by.” The initiative aims to raise awareness of digital exclusion and the barriers many people face when accessing essential online services, from healthcare and employment to banking and social connection. The campaign’s target is to support those who lack the skills, confidence, access, or motivation to participate fully in today’s digital world, while also encouraging organisations, communities and decision-makers to make digital inclusion a priority. By promoting local support and digital learning opportunities, Get Online Week helps ensure that everyone has the chance to build the skills needed to thrive in an increasingly digital society
Why Digital Inclusion Matters
In today’s world, internet access is essential not just for entertainment, but for learning, working, staying in touch, and accessing vital services.
Digital exclusion can mean:
- No access to a device or internet connection
- Lack of basic digital skills
- Not knowing what support is available
According to the Good Things Foundation:
- 3.7 million families fall below the minimum digital living standard
- 7.9 million people lack basic digital skills
- 1.9 million households struggle to afford mobile contracts
- 21 million adults can’t complete essential digital tasks for work
- 1.6 million adults don’t own a smartphone, tablet, or laptop
This digital divide deepens existing inequalities. If we want a fairer more inclusive society, we must work together to ensure everyone has the opportunity to get online.
How You Can Help in County Durham
If you know someone who is digitally excluded, there are many ways to support them. Use our digital signposting tool to find local services that offer:
- Free computer access
- Free public Wi-Fi
- Free SIM cards with data, calls, and texts
- Loan of laptops or tablets
- Help with online tasks
- Informal and formal digital training
Free Internet Access in Libraries
All County Durham libraries offer:
- Free computer and internet access
- Bookable sessions (30 minutes, extendable to 2 hours if no one else is waiting)
- BorrowBox is a free digital service that lets County Durham library members download and stream e-books, e-audiobooks, and related digital content 24/7
- Accessibility tools (screen readers, large keyboards, tracker ball mice)
- Free access to Ancestry UK
- Paid printing and scanning services
Anyone who has joined the library can use the computers, children can use them also with parental permission and supervision. Computers also provide access to eBooks, eMagazines, and research tools. For full details, see the Public Access Internet Guidance page.
Help Someone Get Started Online
You can make a big difference by helping a friend, neighbour, or loved one explore the internet. Here are a few simple ways to get started:
- Discover new hobbies or interests
- Connect with friends on social media
- Book tickets for events or shows
- Explore free digital resources like eBooks, music, and magazines
Let’s Bridge the Digital Divide
This Get Online Week, let’s work together to make sure no one is left behind. Whether it’s sharing information, offering support, or simply encouraging someone to take their first steps online, you can help change lives.
Get involved and help County Durham get connected!
