Ofcom are expected to launch the Broadband Universal Service Obligation in March 2020.

What is the Broadband USO?

From March 2020, residents and businesses in the UK will have the legal right to request a decent and affordable broadband connection. A decent connection has been defined by the Government as receiving download speeds of at least 10 Mbps and upload speed of 1 Mbps.

Residents and businesses can access up to £3,400 to help cover the connection costs of getting a faster broadband service subject to eligibility requirements.

Customers will be able to request a Broadband USO connection directly from one of the designated universal service providers – BT and KCOM.

More information is available on the Ofcom website.